Our Process
Embarking on a journey with us follows a consistent path, tailored to suit your unique needs and service preferences. If you’re ready to get started now, click here to schedule your free consultation.
1. Friendly & Free Consultation Call:
We initiate our relationship with a friendly video call—a virtual coffee date of sorts. This informal meeting allows us to gauge compatibility both culturally and in business. It’s your opportunity to narrate your company’s story, aspirations, and challenges while we address any queries you may have.
2. Collaborative Analysis:
Once we establish mutual interest, we delve into a collaborative analysis of your company and processes. Crafting a customized Service Level Agreement (SLA) with Key Performance Indicators (KPIs), we ensure a laser-focused approach towards delivering value and assisting you in achieving your objectives.
3. Tailored Solution:
Following our discussions, we present a personalized proposal and agreement that mirrors our collaborative analysis. No surprises here. This document reflects the terms we’ve agreed upon, awaiting your review and approval.
4. Welcome Aboard!
Prepare for a warm welcome from your dedicated Account Success Manager, who will seamlessly guide you through the onboarding process. Meanwhile, behind the scenes, we meticulously prepare for a smooth transition, ensuring readiness for pilot tests.
5. The Pilot
Before accelerating, we conduct a pilot test, managing a small sample of work in accordance with our agreement. Beyond a mere trial, this strategic initiative showcases the transformative impact of our services on your operations, allowing room for feedback and immediate improvement.
6. Let the Magic Begin!
With us, expect clear communication, dedicated support, and ongoing reports and strategy sessions tailored to your service level agreement. As we embark on this journey together, anticipate continuous improvement and the seamless execution of our shared vision.
Are you ready?