Website Maintenance and Management for Small Businesses
At Tech Task, we understand that designing and building your website is just the beginning. This is where we come in.
What’s Included
Ongoing Maintenance and Support
We’ll handle all the routine maintenance tasks to ensure your website remains secure, functional, and up to date at all times.
Daily Security Scans
Regular Backups
Software, plugins, and Security Patch Updates
Emergency Response and Recovery
24/7 Monitoring
Dedicated Customer Success Team
Our experienced team ongoing consultation and support to you and your team to help you reach your goals.
Dedicated Success Manager
Ongoing Strategy Sessions
Proactive Problem Solving
Disaster Recovery Plan
Customer Support
Monthly Plans
Month-to-Month Service Agreements
Protection
$110 month +tax
Core Software Updates
Plugin Updates
Daily Security Scans
Emergency Response & Support
Uptime Monitoring
Regular Backups
Standard Email & Help Desk Support
Schedule ConsultationProfessional
$199 month +tax
*Everything included in “Protection Plan”
Monthly Stats & Task Reports
Quarterly Strategy Sessions
Performance Optimization
Test Server
Content Updates
Video Call Support
Schedule ConsultationCustom Plans
Starting at
$299+ month
*Everything included in the “Professional Plan
Customized Security Solutions
Customized Reporting
Search Engine Optimization
Custom Design and Development Team
Schedule ConsultationFrequently Asked Questions
Troubleshooting and Support
We handle all aspects of website management, including troubleshooting conflicts with plugins/themes and liaising with hosting providers for timely resolutions. Rest assured; we’ve got your back.
Response and Resolution Time
For transparency, our response and resolution times vary depending on the complexity of the ticket. You’ll receive an automated response upon ticket submission, followed by a personalized email from one of our team members within 1-4 hours. We strive to resolve each ticket within 24-48 hours depending on the complexity. High-risk tickets are managed urgently.
What’s covered in edits?
Edits compass a wide range of services to enhance your website experience. This includes alterations to content on any page, adjustments to banners, headers, or footers, tweaking plugin settings, blog content edits, image management, text additions, coupon updates, shopping cart modifications, and more.
What’s NOT included in edits?
While our support is comprehensive, certain specialized services fall outside its scope. This includes custom development tasks such as coding, building new plugins or themes, creating landing pages from mockups, updating custom code, graphic design, content creation, or design and development of new websites or subdomains. For specialized projects requiring custom solutions or code beyond our standard maintenance offerings, we offer custom development services at $100 per hour.
What types of websites do you manage?
Whether you have a simple blog, an e-commerce business, or a custom application we’ve got you covered.
How do I get started?
To get started, simply schedule a consultation with our team to discuss your needs and goals. We’ll work with you to determine the best plan for services for your website. This is also a chance for us to get to know you and get aligned with your company and story.
Get Started Today!